Our repair services are only available if purchased from our official website (pulsar.gg), Amazon. The warranty coverage is provided by the seller rathe...

You must report any defect within ten days after receiving your item. You will be given a replacement if possible. If we are unable to replace the item due...

The SKU is the code of your model.  It is usually found on the box of your product, it is usually composed of a combination of 4 to 10 letters and digits. ...

Store Policy Returns, refunds, shipping issues, and payment issues are all store policies, not warranty policies, so for these, you must contact your selle...

Q: What is the Pulsar Gaming Gears Limited Warranty Policy? A: The Pulsar Gaming Gears Limited Warranty Policy outlines the terms and conditions for warran...

Q: What's covered by the 2-year repair warranty? A: Defective items are repaired for 2 years after the purchase date. Q: What if the product can...

Q: What evidence do I need for repair requests? A: Provide evidence of the defect and follow the tests requested. Q: Can I return a non-defective produ...

 Pulsar Gaming Gears is not liable for incidental or consequential damages beyond the purchase price.

The limited warranty covers defects and malfunctions during the specified warranty periods.

Exclusions include damages from misuse, modification, improper installation, accidents, and more.