You must report any defect within ten days after receiving your item. You will be given a replacement if possible. If we are unable to replace the item due to low stock, you will be fully refunded instead. If 10 days have passed, you can either: - Retu... View Topic
To determine whether your address is available for shipping, please follow these steps: 1. Select an item that is currently in stock. 2. Create a test order and enter your address. 3. If the Shipping Method shows a price, it means your addre... View Topic
"This order can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again." If you receive this error, it could be for several reasons. 1. Product only ships to one... View Topic
We ship out every order on every business day at 8AM, Korean time. DHL, Fedex Shipping time: 8AM (Business days, Korean time) Examples: Orders made on a Thursday at 5PM PST will ship on the next Sunday at 4PM PST (Longest processing time examp... View Topic
We understand that you're eager to receive your order as soon as possible, and we want to provide you with as much information as we can about the estimated delivery times for your location. Here's what you need to know about delivery times: ... View Topic
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You can always contact us through submitting a ticket!
