1) Please submit a ticket here.
2) Please ship the unit safely with your Return Merchandise Authorization Form.
3) Once we receive your item, we will inspect it and notify you that we have received your item.
4) All return items must be in the original condition with all parts, contents and documents. If the unit is not returned in original packaging and condition, a restocking fee of 10% may be applied.
5) After confirmation, you will be refunded of the purchase price paid, less shipping and handling, and any applicable restocking fee of 10%.
*The RMA process may take 5-7 business days upon arrival.
*Any damage claim returns or refund returns must be returned before 14 business days since claim has been filed. Refunds will no longer be eligible if it has passed return window time-frame. We will not be responsible for any packages that is not returned within return time frame.