If the product is a limited edition, most likely only 1 batch of the product will be sold. So if it is sold out, it is unlikely that it will be restocked. H...

The recommended distance is different depending on whether you're using a 1k dongle or higher.  For 1k dongles: 1. Receiver and Mouse Dongle Range:...

1. Download the Pulsar Fusion software along with the 4K Wireless Pairing tool :  pulsar.gg/download(click) 2. Connect the 4K dongle to your c...

At our company, we understand the importance of having a fully functional device. We know that sometimes accidents happen, and parts may need to be replace...

This type of symptom is 99% of the time caused by something on your setup that's interfering with your setup, make sure to bring your receiver at least ...

Here are a few troubleshooting steps that you can try to resolve the problem: 1. Clean the dust on the bottom sensor of the mouse: If the senso...

If you are unable to find the firmware for your mouse model on the download page,  it is likely because there is no separate modified firmware available fo...

If you're using an Xlite V3, V3 eS, X2H v3, or X2 v3 mouse, you may have noticed that, once your mouse goes into sleep mode, you can't go back by us...

Turbo Mode is now live — bringing you an upgrade in performance with a consistent 20,000 FPS sensor scanning rate for smoother, more responsive, and preci...

Not long ago, we started the beta testing for our web driver. You can find more details about it by clicking here. However, if your mouse stopped workin...